Solution:

To tackle the challenges and compete to be the leader in the telecom industry, Mitel is opting for a more transformative approach. The following moves have been implemented:

• Infrastructure upgrade: Mitel is shifting from legacy-based networks to modern infrastructure. The company has transitioned to advanced technology, which will increase its scalability and agility while enhancing its performance. To achieve this, it is migrating to cloud-based solutions and principles of software-defined networking (SDN).
• Cybersecurity Focus: Mitel leverages the cybersecurity approach as a channel for differentiation to extract more value from its enterprise market. Proactive attitude toward cybersecurity, Mitel is ensuring that much more security is incorporated into its system, including encryption, intrusion detection systems, and even regular security audits, to protect against cyber threats and maintain data integrity.
• Data Center Management: Mitel is optimizing data center management across its five data centers in multiple geographic locations. This is achieved through centralized monitoring and management tools, automation, and the application of advanced analytics to ensure efficient operations, high availability, and seamless scalability to respond to growing demand.