Redesign the Consumer Experience at Retail
It has been unprecedented and unstoppable in its pace to roll out such changes in the landscape of the retail market.
Retailers struggle with skill shortages and inflationary pressures that leave them even further behind in their digital transformations.
The retail industry is undergoing a deep sea change. Giant disruption is on its way due to increased speed in technological changes, shifting consumer expectations, and more digitally native firms. Hence, the industry squarely sits at the precipice of dramatic transformation with the latter ranging from numerous newly introduced products, markets, and customer groups, along with continuously developing sales and marketing channels through mobile and social commerce.
Cybersecurity
Data Analytics
Data managment
Digital strategy
Emphasizing Imperative for Change
The sector needs to refocus on some digital strategies, like the replacement of legacy systems, embracing automation, and reviewing omnichannel approaches, in a bid to stay afloat.
On the side of sustainability and the Environmental, Social, and Governance issues that consumers are increasingly demanding and regulatory pressures are mounting for.
This is going to need to be an area of continued and consistent investment for the next one to two years. With the customer experience and sustainability initiatives still at the top of that list, areas of very high relevance in terms of technology include cybersecurity and digital strategy.
The problems attributed to their legacy system are hardly likely to be named as a concern by retailers compared to last year despite growing difficulties in meeting the objectives of digital transformation, like most. Tales of talent shortages and hiring people from different walks of life continue to become priorities.
Besides customer experience, retailers had to face more pressure and awareness of having a better outcome and that they would practice sustainable business practices.
On-demand consumer insights
We dig deep into gleanings in search of actionable insights in the most important areas: growth accelerators, detecting expenditure patterns and unraveling future behaviors. Our insights are granular, allowing us to deliver data both at the geographic, demographic, and even sub-industries. With this diverse spectrum of approaches, our clients can instantaneously translate these insights into action plans.
Growth acceleration pathways
From implementing core businesses to pioneering new businesses and initiatives in adjacent areas even catalyzing breakthrough new ventures-our client’s potential for growth runs the gamut. We accelerate growth by developing strategic capabilities and ecosystems for sustainable, profitable growth.
Revenue maximization
We collaborate closely with retailers to improve the commercial offer in a manner relevant to today’s omnichannel environment. Employing advanced analytics, we develop and deliver comprehensive programs in merchandising, pricing strategy, promotions, assortment planning, positioning, and product brand building that will improve the ability of retailers to succeed within this rapidly shifting retail environment.
Improve the customer experience.
We empower retailers to create seamless, customized omni-experiences; partnering in approach, building, and scaling digital and physical infrastructures that bring retailers closer to consumers everywhere around the world however long their wish lists might be and in whatever stores they go to, in whatever e-commerce platforms they click into, whatever live-commerce streamings they tune into, or in whatever new frontier represented by the Metaverse.
Retail Clients
Orders Delivered
Categories
Enhanced Experience
It is kind of a design applied in technology with a personal approach to introduce customer-centric experiences.
It is time for a new culture culture of innovation and reinvention. With the right strategy, the right data, and so much-needed flexibility, every retailer can reset, emerge stronger than ever, and grow. On top of that, purpose-driven initiatives, aligned to the principles of ESG and current digital technologies, such as cloud computing, have to be addressed when it comes to the six defining imperatives: consumer offerings, channels, fulfillment, sourcing, talent, and data. By that time, it will be a period of reckoning and opportunity for the retail industry.
Make operations leaner, faster, and greener
We collaborate with retailers in any aspect of their business-from global supply chains to local activities in individual stores to drive both sustainability and profitability. By leveraging advanced analytics and AI, our approach can inform fact-based decision-making and drive sustainable practices throughout the retail ecosystem.
Build Organizational Agility to Build Business Resilience.
We transform organizational models to meet the challenges of digitization, the need for sustainability, and the “Great Attrition.” We team up to create core new skills, orchestrate simpler, more dynamic organizational structures, and develop environments that attract and retain the best of the best.
Enterprise Digital Transformation
The current situation in the retail sector can be described as a kind of shock paralysis, which, however, also offers an opportunity for creativity and progress. Retailers, to meet the needs of this digital age, could exploit the numerous digital opportunities available to them through technological innovation. The change is needed according to Zebra Technologies’ Retail Shopper Report 2023.
In what ways does ARKA make an effort to deliver the best and most seamless experience for its customers?
Retail is that kind of transformation sector where digital leads its comparatives in revenue growth, operating profit, and also return on shareholder value by leading others digitally. That can happen only if they can provide impactful customer experience, innovative and connected digital solutions, and an environment that needs to be improved progressively.
Captivate the customer at every touch point along her journey
Power retailers for success in this multichannel world with sound strategies for stores, full realization of the omnichannel opportunity, and insights that power profitability through advanced analytics,
Fashion
Fashion and apparel is an emergent category for both online and modern trade retailers in India. We service across the axis of Western, Ethnic wear, Sportswear, Innerwear, and Accessories. We help you get right-sized your product portfolio along the lines of customer preference, the best promotional plans, and the right competitive pricing strategies using customer analytics.
Home
This category is growing rapidly in India because of better living conditions and growing consumer awareness. In-home furnishings, bath, and kitchen product specifics we work with retailers helping them win in the complex buying process of a high-involvement category. We harness the forces of emerging digital technologies to influence customers’ evaluation and decision processes.
Luxury
The international luxury market has risen in lockstep with high-income households, but many brands have thus far been unable to craft a bespoke offering for the more discerning Indian consumer. We are highly skilled at supporting luxury retailers-from fashion, and jewelry, to home help them build a compelling value proposition for this discerning audience and deliver the exceptional experiences that are expected and demanded.
Shopping Malls
The mall industry has entered its consolidation and maturity phase as it adjusts to the challenges it is receiving from e-commerce and new consumer expectations, having grown at a dizzying pace. Our specialty is assisting best-in-class mall companies to understand their brands and shoppers. We help them co-create unique physical and digital experiences and facilitate the mall to optimize marketing efforts toward better engagement with its customer base.
We take your sales communications' production process into a revolution, really improving its efficiency!
So, concerning retailing services, we tailor multiple technology solutions to the one-of-a-kind needs of individuals so that you can create bespoke large-scale propositions for retailing. We can cut across and digitize all your business operations so that you can speed up your transformation with better returns on profit.
Digital and Analytics
The Digital & Analytics services allow clients to create and implement platform capabilities that are integral parts of the development of their technology footprint, all of which then fuel their initiatives for digital transformation.
Application Services
The applications business has 11 horizontal integrated capabilities and provides to clients a whole lifecycle of consulting on systems integration. These are purpose-built to give them one route towards the development of customized solutions for their business needs.
Infrastructure Services
Infrastructure Management Services boasts some incredible credentials in the IT vendor landscape. Delivering complex global IT transformation projects and efficiently managing IT services for over 300 leading companies worldwide.
Engineering and R&D Services
It is one of the world’s top and fastest-growing companies in global engineering services. From product blueprinting to support, using software, hardware, and mechanical options, competencies address a strong percentage of the world’s top 100 R&D engineering companies.
Digital Process Operations
DPO is revolutionizing the role of technology. It makes the role of technology to be a facilitator of digital innovation to drive business performance and help firms navigate through the changes in the industry rather than driving marginal efficiency.
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