Privacy Statement

Who Are We?

We are Arka Information Systems Limited, its subsidiaries, and affiliated entities (hereinafter “ARKA”, “We”, or “Us”). ARKA is the Data Controller of your personal data as described in this Privacy Statement unless otherwise specified. If you are based in the European Economic Area (EEA), our representative office is Arka Information Systems Limited, [58 Stoneridge Circle | Stamford CT 06902], USA.

Arka is determined to protect your personal data and respect your privacy and rights. This statement provides you with information on how your data is dealt with.
Arka’s first priority is to personal data and respect the privacy of its clients. Here you can have a look at how Arks manages your data.

Details of Our Privacy Program

  • Collecting Data and Processing: We ensure that personal data is collected, processed, and We store the collected and processed data in compliance with applicable privacy laws, such as GDPR. Only the data that is genuinely needed is collected for specific, legitimate purposes, and we get written consent from individuals where required.
  • Data Subject Rights: Our privacy program includes mechanisms to uphold the rights of data subjects, including the right to access, correct, delete, and restrict the processing of their personal data. We provide channels to exercise these rights.
  • Data Security: We take well-built security measures to protect personal data from unauthorized access, disclosure, alteration, and destruction. Our security measures include encryption, access controls, and regular security assessments.
  • Privacy Impact Assessments (PIAs): We conduct Privacy Impact Assessments for new projects, systems, or procedures that involve the handling of personal data. PIAs help detect and mitigate privacy risks during the initial development process.
  • Data Breach Response: Our privacy program contains a proper data breach response plan so that even if an unfortunate event takes place, we can take immediate action.

Maintaining Currency with Evolving Privacy Requirements

  • Regulatory Monitoring: Our compliance team keeps an eye on the changes in global privacy laws and regulations. This team ensures that our privacy program remains aligned with current legal requirements, including any updates to GDPR, CCPA, and other relevant frameworks.
  • Regular Policy Reviews: Our privacy policies and procedures are reviewed every year or whenever there is a change in privacy regulations. These reviews ensure that our policies remain effective and we stay compliant with the latest standards.
  • Training and Awareness: All employees, contractors, and third-party vendors get privacy training as part of our onboarding process, with refresher courses provided annually. This training is updated regularly to incorporate changes in privacy laws and industry best practices.
  • Engagement with Industry Bodies: We actively participate in industry forums, privacy groups, and conferences to stay informed about emerging trends, challenges, and best practices in data privacy. This engagement helps us anticipate and prepare for changes in the regulatory landscape.
  • Internal Audits and Assessments: We conduct regular internal audits and assessments of our privacy practices to check on areas that need improvement. These audits help in prompt addressing of identified gaps.

What Does This Privacy Statement Cover?

This Privacy Statement applies to any personal data We may process about you, collected directly or from third parties when you:

  • Visit our ARKA branded websites, online services, and social media pages.Send or receive communications from/to us.
  • Use our products and services as an employee of one of our customers, to the extent that we are acting as a controller of your personal data.
  • Register for, attend, or take part in our events, webinars, campaigns, or contests.
  • Visit our offices.
  • Access, use, or download content from us.

Documentation and Availability

  • Privacy Policy: Our public-facing Privacy Policy showcases our data handling practices, including how we collect, use, and protect personal data. It is available on our website – https://arkainformations.com/privacy/.
  • Privacy Program Documentation: We keep detailed documentation of our privacy program, including internal policies, procedures, and training materials. These documents are available upon request.

Our Commitment to Children's Privacy:

Our websites and offerings are not intended for children under 16 years of age. We do not knowingly solicit information from, or market to, children under 16 years of age.

Types of Personal Data We Process:

We may process business contact details, communication content, usage data of our websites and services, feedback, interests, and publicly available information relevant from a business-to-business perspective. This may contain information collected from third parties and public databases.

Why Do We Process Your Personal Data?

Your personal data is needed for providing, developing, and improving our products, websites, and services, getting to know user experience, avoiding fraud, holding marketing activities, managing relationships, complying with legal obligations, and other specified lawful purposes.

How Long Do We Retain Your Personal Data?

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Your Rights:

You may have several rights in relation to your Personal Data, such as access, rectification, erasure, restriction of processing, and objection. If you want to exercise these rights, you can contact us via [legal@arkainformations.com].

Data Transfers and Sharing:

Your personal data may be transferred to various global locations and shared with our service providers, business partners, public or government authorities, and other third parties. We ensure that appropriate safeguards are put in place prior to the transfer of the data.

How Do We Safeguard Your Personal Data?

We use various security measures, including technical, organizational, and physical measures, to protect your personal data from unauthorized access, loss, disclosure, or alteration.

Amendments to This Privacy Statement:

We may amend this Privacy Statement from time to time, and we will update the “Effective Date” at the top of the Privacy Statement accordingly.

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