Transforming Beverage Industry Operations

Heineken's Digital Evolution with Arka Information Systems

Heineken Brewery Co. has affiliations in more than 190 nations with famous beer brands. Being highly concerned about the quality of its beverages and interacting more thoroughly with the target markets through effective marketing and marketing communications Heinekens bases its business processes and systems on a well-working methodology.

Project

Service Provided– Operation Streamlining, Efficiency Improvement, and Innovation Adoption: The Story of How Heineken Utilizes ERP and Cloud Migration, Data Warehouse Overhaul, and Automation Solutions

Client

Heineken

Solution:

  • ERP Migration (SAP): Through a team of SAP experts, Heineken managed to migrate its ERP system to SAP. This ensured that the differences made in the organization were minimal and didn’t cause disturbance to the business processes and optimized them across areas such as finance, procurement, and supply chain.
  • Cloud Migration: Through cloud platforms like AWS or Azure, Arka Information Systems helped Heineken migrate the entire infrastructure into the cloud. This helps in bringing greater scalability, reliability, and reduced cost.
  • Redesigning Data Warehousing: Arka redesigned Heineken’s data warehousing architecture using state-of-the-art technologies like data lakes and advanced analytics tools that can truly process data in real time, predict outcomes, and actually make decisions on it.
  • ETL and BI Analytics: With Heineken, Arka optimized ETL processes and BI analytics capabilities. Robust pipelines for integration with best-in-class visualization tools enable stakeholders in strategic planning and performance monitoring.
  • RPA and Automation: Arka put in RPA solutions customized to Heineken’s business processes, creating activities such as data entry, billing, and inventory management, making it a system that works effectively is minimal in error, and ensures processes are completed according to expectations.
  • Application Development: Arka developed applications related to Heineken towards its set business goals; applications that could be consumer mobile apps supply chain management platforms and CRM platforms, the customer being able to engage with the company more closely through its designed operations.
  • Intranet Portal Management: Arka redesigned the intranet portal for Heineken, having intuitive interfaces, social collaboration features, and personalized content delivery that encourages employee engagement, sharing of knowledge, and organization culture.
  • Database Management: Arka set in place strong database management solutions that meet the security, reliability, and performance requirements of Heineken’s databases as well as provide data governance frameworks and mechanisms for disaster recovery.
  • Application Support and Maintenance: Arka was involved in application support and maintenance that ranges from troubleshooting, performance improvement, and periodic updates to ensure applications in Heineken are always continually available and reliable.

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